According to PayScale, the average salary ranges for different ITIL-certified professionals according to their positions are:

Yes, the ITIL certification exam can be taken online anytime, 24/7.

The passing score for the ITIL certification exam is 65%.

There are no prerequisites for ITIL certification. Anyone interested in upskilling can consider this certification.

Effective from 1st Jan’23, ITIL certification will hold a validity of three years unless renewed. If you intend to renew your certification, you can opt for the methods below:

• Retake the examination before the certification expiry date.

• Taking further certifications before the renewal date. The renewal date for all certifications within the certification suite will be automatically updated.

• Collecting and logging professional development points via the MyAxelos membership platform: 20 CDP (continuous professional development) points each year across different categories of CDP for three consecutive years.

All classes are conducted via live online streaming. They are interactive sessions that enable you to ask questions and participate in discussions during class time. We also provide recordings of each session you attend if you miss an ITIL training session or for future reference. Online classroom training for the ITIL certifications exam is conducted via live streaming and run by a certified trainer with more than 15 years of work and training experience. The class is attended by a global audience to enrich your learning experience.

The tools you’ll need to attend ITIL certifications are:

• Windows: Windows XP SP3 or higher

• Mac: OSX 10.6 or higher

• Internet speed: Preferably 512 Kbps or higher

• Headset, speakers, and microphone: You’ll need headphones or speakers to hear the instructions clearly and a microphone to talk to others. You can use a headset with a built-in microphone, separate speakers, and a microphone.

Yes, you can cancel your enrollment in the ITIL certifications training. We provide a refund after deducting the administration fee. To learn more, please read our Refund Policy.

Roles and responsibilities of ITIL professionals as per the ITIL framework include:

• Responsibility for the entire IT lifecycle

• Define strategies, policies, and standards

• Ensure the best quality of services offered

• Monitor key performance indicators

• Maintain operational costs

• Problem Management

• Guarantee continued improvement in services

Simplilearn provides a free ITIL 4 Foundation practice test that contains questions related to the certification exam and helps you prepare all the basic concepts and advanced topics outlined by the ITIL foundation.

The ITIL 4 Foundation certification exam is 60 minutes long.

After passing the test, you can download your ITIL certifications from your PeopleCert account.

The ITIL service value system has three designation paths - Managing Professional (MP), Strategic Leader (SL) and Practice Manager (PM) that one can choose from. However, candidates only qualify for these paths once they complete the ITIL 4 Foundation certification. The ITIL certifications journey includes the following: ITIL Foundation The ITIL Foundation certification is the primary step to becoming an expert. This certification covers the basics and key concepts of ITIL 4. To pass this certification, one should know the ITIL 4 principles, the four dimensions of service management, the key concepts of Lean, Agile, DevOps, and the best practices of ITIL 4. To achieve the ITIL 4 Foundation certification, one must take a short course and pass a one-hour exam. After acquiring the certification, one can choose either of the three designation paths mentioned above. ITIL Practice Manager After one acquires the ITIL 4 Foundation certification, those wanting to build their career in specific ITIL 4 management practices can choose the ITIL 4 Practice Manager Certification. ITIL Managing Professional This ITIL certification is for individuals working with technology and digital teams. It equips them with the practical and technical skills required to run IT projects and ensure a smooth workflow. ITIL Strategic Leader This ITIL certification encompasses all modern IT-enabled services and their influence on business strategies. If individuals complete all the modules of the above-mentioned paths, they can proceed to the ITIL Master training. ITIL Master After completing the MP and SL certifications and having a 5-year experience in IT service management, one can apply for the ITIL Master designation. This ITIL certification requires hands-on experience and knowledge of the ITIL service value system, ITIL framework, project management, and service management. ITIL masters are also involved in managing cloud services.

Candidates must complete the ITIL 4 Foundation training before appearing for the certification exam. To achieve the certification, they must pass the one-hour-long ITIL 4 Foundation Certification exam with at least 65% of the total marks. The results are generally released within 15 days of completing the test. If you are enrolling in training courses, ensure that it is from accredited training organizations. Similarly, for further certifications, you must possess the ITIL 4 Foundation certification and pass the respective certification exams after completing the training courses.

Our teaching assistants are a dedicated team of subject matter experts here to help you get certified as a data analyst on your first attempt. They engage students proactively to ensure the course path is followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.

We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. You will have lifetime access to the community forum, even after completion of yourI TIL® 4 Certification Training Course with us.

ITIL certification is ideal for IT professionals wishing to improve their IT organization's service. Taking up our ITIL® 4 Certification Training Course offers several advantages:

• The course curriculum covers essential ITIL 4 concepts*, giving you a deep understanding of IT service management practices.

• You will learn from experienced instructors who bring real-world insights and experiences to enhance your understanding.

• You gain access to high-quality self-paced content, which allows you to learn according to your schedule and learning style.

• The course will prepare you for the ITIL 4 Foundation exam, increasing your chances of passing on the first attempt.

*Simplilearn is an accredited training partner ensuring high-quality and up-to-date course content.

We have partnered with only the most highly qualified instructors for this ITIL foundation certification. Our rigorous selection process includes profile screening, technical evaluation, and a training demo. We also ensure that only trainers with a high alumni rating remain on our faculty.

The application process for the ITIL 4 foundation involves three steps.

• First, candidates must submit an application detailing their motivation for the course.

• Next, an admission panel will review the applications and shortlist candidates based on their submissions.

• Finally, selected candidates can begin the ITIL 4 foundation within 1-2 weeks.

Please note that upon selection, candidates must pay the course fee using any preferred payment option available before beginning their learning journey.

The salary range for an ITIL 4 Foundation-certified IT service management professional can vary depending on location, experience, and the specific industry. On average, US-based certified ITIL Foundation professionals can expect an annual salary of $96,560.

No, missing a live class will not affect your ability to complete the course. With our 'flexi-learn' feature, you can watch the recorded session of any missed class at your convenience. This allows you to stay up-to-date with the course content and meet the necessary requirements to progress and earn your certificate. Simply visit the Simplilearn learning platform, select the missed class, and watch the recording to have your attendance marked.

Simplilearn is highly regarded for offering valuable, career-boosting education. The ITIL® 4 Foundation Certification Training offers a well-structured and industry-relevant curriculum. Simplilearn testimonials and alumni reviews talk highly about the comprehensive course content, practical learning approach, and experienced instructors. The flexibility of the programs allows professionals to upskill while balancing work and personal commitments.

To be eligible for this ITIL® 4 Foundation Certification Training, applicants should have a bachelor's degree in a relevant field. Simplilearn’s ITIL® 4 Foundation Certification Training can be taken up by newcomers and experienced professionals. Though prior knowledge of ITIL is helpful, it is not compulsory. Additionally, there is no requirement for previous work experience.